Request a Return

At SNEAK VIBES, we want to ensure a smooth and hassle-free return process for our customers. If you're not satisfied with your purchase, you can request a return by following the steps below.  

 Return Eligibility  
Before submitting your return request, please ensure the following:  
✅ The return request is made within 3 days of receiving the item.  
✅ The product is unused, unworn, and in its original packaging with tags attached.  
✅ The item is not a final sale, clearance, or personalized product (these are non-returnable).  
✅ The product is free from damage, stains, or alterations.  

 How to Request a Return  
Follow these simple steps to initiate your return:  

 Step 1: Submit Your Request  
Send us a mail or WhatsApp message with the required details:  
- Order Number  
- Email Address  
- Reason for Return  
- Attach Photos (if applicable)  

👉 sneakvibes.fashion@gmail.com | +91 7061198229  

 Step 2: Wait for Approval  
- Our team will review your request within 1-2 business days and provide further instructions via email or WhatsApp.
- If approved, you will receive the return shipping address and guidelines.  

 Step 3: Ship the Product  
- Pack the item securely in its original packaging.  
- Use a trackable shipping service to ensure safe delivery.  
- The customer is responsible for return shipping costs unless the item is defective or incorrect.  

 Step 4: Receive Your Refund or Exchange  
- Once we receive and inspect your item, we will process your refund or exchange within 5-7 business days.  
- Refunds will be issued to the original payment method (excluding shipping fees).  
- Exchanges will be processed based on product availability.  

 Need Help?  
If you have any questions about the return process, feel free to contact our support team:  
📩 Email: sneakvibes.fashion@gmail.com  
📞 Phone: +91 6375304804
🕘 Support Hours: Monday – Saturday, 9 AM–6 PM (Your Time Zone) | Sunday, 12 PM-4 PM.